Frequently Asked Questions

Get answers to common questions about Geneo Illuminate Facial + Deep Pore Cleanse.

The combined treatment typically lasts 45 to 60 minutes. Timing includes cleansing, OxyGeneo exfoliation, targeted extractions, serum infusion, and soothing finishing products. Your provider will tailor the session length based on skin condition and extractions required.

Most clients experience minimal redness or sensitivity for a few hours, but no significant downtime. You can resume normal activities immediately, though avoid heavy exercise, direct sun exposure, and harsh products for 24-48 hours to protect newly treated skin.

For maintenance, we typically recommend one session every 4-6 weeks initially. A series of 3-6 treatments provides more significant, longer-lasting improvements in tone, texture, and clarity. Your provider will create a personalized plan based on your skin concerns.

Yes — the treatment is designed to be gentle and customizable. We adjust exfoliation intensity, serum selection, and extraction methods for sensitive or acne-prone skin. A consultation and skin assessment are required to ensure safe, effective treatment and minimize irritation.

You'll feel gentle exfoliation, mild buzzing from the OxyGeneo device, and pressure during extractions. Treatments are comfortable; most clients notice immediate brightness and slight warmth. Afterward, skin appears refreshed and hydrated, with minimal redness that typically subsides within hours.

Before your appointment, avoid retinoids and aggressive exfoliants for several days. Afterward, use gentle cleansers, broad-spectrum SPF, and hydrating products. Avoid heavy makeup and intense sun exposure for 24-48 hours. Follow your provider's personalized aftercare for best results.